Satisfy your Customers, Improve your Productivity and Grow your Business with Conxport
Conxport is a web service that helps businesses collect, manage and respond to inbound requests.
"After a short time with Conxport, it's clear to me that Conxeo has created a great system. It is user-friendly, fast, and will not overwhelm the average computer user." - Holly E., C-Spire Wireless
Today's consumers are demanding. When they have an idea or a business proposal, they'll do almost anything to get your attention.
Smart companies embrace these interactions because they understand that each one represents an opportunity to satisfy a customer, generate a lead or drive traffic to other resources.
Conxport helps companies:
- Manage ALL of their inbound requests - Conxport is a centralized "hub" streamlines the request process and automatically responds to customers, employees and vendors. What are inbound requests anyway?
- Work Smarter, Not Harder - Conxport allows our clients to spend an average of 78% less time reviewing and responding to requests!
- Gain Insights, Generate Leads and Drive Traffic - We help our clients generate revenue and grow their businesses. Interested? Ask us how we do it.
For over 12 years, we've been helping a variety of organizations, from Fortune 500 companies to small businesses, connect with their customers, vendors, suppliers, partners, and each other.
Customers that use Conxport
Who else is using Conxport to streamline the request process?
Do you want to learn more about Conxport and how we're different? Download or request these documents.
OverviewWe Help Our Clients Manage Requests, Improve Productivity and Grow Their Businesses
Case StudyFrom Cost Center to Profit Center - Getting More Sales Out of Your Marketing Group
SecuritySecurity You Can Trust - Conxport Architecture & Security Overview
Benefits of Using Conxport
Our customers enjoy using Conxport for these reasons (and many more)...
- One Place To GoYour team (co-workers, agents, vendors) can access all of your initiatives from a shared workspace and each team member can configure their space to their need. Managers can limit access to sensitive data through our role-based permission system.
- Budget & Inventory TrackingSet annual budgets and track spending and donations across categories and departments. A visual reporting dashboard helps you understand how much you've spent, where you spent it and how much you have left to give. Can you do that today?
- Share & CollaborateShare and collaborate with your team in a secure workspace. Leave comments and feedback for team members or interact with your customers (anonymously) using our 2-way communication tools. You can even follow up with your customers by inviting them to return to your Conxport site to answer additional questions.
- Automate Tasks to Save TimeIf you frequently perform the same tasks, such as approving, declining or reassigning requests, take the hassle out of decision making by automating actions.
- Click and Edit (almost anything)Need to make a change? Our built-in tools make it easy for you to click and edit almost anything -- even questions on your form! Make changes at your convenience or call us and we’ll do it for you. Why wait for a vendor to call you back when you can do it yourself?
- Quickly Find What You're Looking ForBuild reports using any data point in the system; perform quick searches to find similar requests or use our full-text search engine. You can even save and export your results.
- Showcase Your BrandCreate themes that highlight your brand; add your logo, colors, images and videos. You can even use a custom domain name for a more professional experience.
- Impressive Return on Investment (ROI)Hobson & Co. confirmed a double-digit ROI with payback occurring in as little as 2 months!
- Our Team Works for YouWhen you join, you will be assigned a dedicated client relationship manager who understands your business and its needs. Our CRMs are business process experts who can quickly build your system, offer advice, training, strategies and support so that you can maximize your investment.
- Accessible 24/7Conxport is there when you need it. Your information is accessible from anywhere, anytime and it can be exported in a variety of formats.
- No Software to InstallConxport is a web service so it works across environments and operating systems (Windows, Mac or Linux). Easy setup with no hardware or software to buy or install. All you need is an internet connection and a modern web browser. We can get you up and running today!
- Service and SupportYou are always on the latest version and we never charge you extra for upgrades. Our customers have a voice and their feedback is incorporated into every update that we do.
- Security and Reliability
Conxport is built using Microsoft’s ASP.NET platform -- trusted by banks and financial institutions worldwide -- and we host our service at a Tier 1 data center that is SAS 70 Type II certified. We offer a 99% uptime guarantee, redundant data backups and encryption by VeriSign. All of our servers operate on a private network segment behind a dedicated firewall with two separate security zones. In other words, we know how to keep your data safe. Read more about Conxport's security advantage.